Crypto Casino Withdrawals: How Long They Take and Why They Get Stuck
A crypto casino withdrawal usually reaches your wallet within an hour. The blockchain part takes seconds to a few minutes, so almost all of the wait comes from the casino checking and approving your request.
Both of our timed test withdrawals landed within that hour, in USDT on the TRON network: Rainbet’s 34 minutes after our last bet, and Jack.com’s 56 minutes after we requested it. Neither casino asked for ID. At a third casino, an active bonus left nothing we could withdraw at all.
Speed is one of the biggest differences in how crypto casinos pay out compared with regular casinos, where a card or bank payout can take several working days.
VIP-Grinders has helped poker players with payout problems at the rooms we work with since 2013, and this guide follows the same approach: our own funded tests, each casino’s terms and the regulators’ rules.
This guide covers:
- How long a withdrawal takes, with our measured times next to what casinos advertise
- How to withdraw step by step, and which coins and networks pay out fastest
- Why a withdrawal stays pending, from bonus wagering to ID checks, and what each status means
- What a withdrawal costs, from flat casino fees to network fees
- Limits and minimums, including how much you can withdraw without ID
- What to do when a payout is stuck or never reaches your wallet
How Long Do Crypto Casino Withdrawals Take?
A crypto casino withdrawal runs on two clocks. The first is the casino’s: it checks your request and approves it, either automatically within minutes or by hand when something needs a closer look. The second is the network’s, which moves the coins to your wallet in seconds to minutes once they leave the casino.
So when a withdrawal is slow, the hold up is almost always on the casino side, not the blockchain.
Each stage has its own typical time, and its own reasons to stall:
| Stage | What Happens | Typical Time | What Can Slow It |
|---|---|---|---|
| 1. Request | You enter the amount, coin, network and your wallet address in the cashier | Under a minute | An email or 2FA code you have not confirmed |
| 2. Casino check | The casino approves the request, automatically or after a manual review | Minutes when automatic; casinos rarely put a time on a manual review | A first withdrawal, a large amount, an active bonus, an unwagered deposit or an ID check |
| 3. Sent | The coins leave the casino’s wallet and the transfer gets its transaction ID, the TXID | Seconds | A casino wallet that needs topping up |
| 4. Confirmations | The network adds the transfer to a block, and each new block confirms it again | About a minute on TRON, about 10 minutes per Bitcoin block | A low fee or a busy network, mainly on Bitcoin |
| 5. In your wallet | Your wallet or exchange shows the coins as received | As soon as it counts enough confirmations | An exchange that waits for more confirmations or checks where the coins came from |
How long a manual review takes is the one figure casinos rarely publish. Stake’s help center only says that larger withdrawals “may require manual processing”, which can mean a temporary hold.
Withdrawal Times We Measured
We time the withdrawals in our funded casino tests, from the cashier to our own wallet. These are all our results so far:
| Casino | Tested | Withdrawal | Time to Our Wallet | Fee | ID Asked |
|---|---|---|---|---|---|
| Rainbet | October 2026 | About $26 in USDT on TRON | 34 minutes after our last bet | $2.36, 9% of the cashout | No |
| Jack.com | November 2026 | About $56 in USDT on TRON | 56 minutes from our request | None | No |
| BitStarz | November 2026 | None possible | An active bonus locked the whole balance, deposit included | 0.00 shown | Not reached |
Rainbet’s time counts from our last bet, as we did not log the moment we requested the payout, so its processing was quicker than the figure shows. Jack.com paid out more than we deposited, with no ID check, no email code and no fee.
Each session is written up in our full Rainbet review and in how Jack.com did in our test.
Advertised Payout Times vs Our Results
Casinos describe payout speed in very different ways, and even one casino can give several figures:
- BitStarz shows an average cashout time of 4m 44s in its cashier, promises no longer than 10 minutes on its homepage and puts a typical USDT cashout at 2.6 minutes on its payout page. Support told us within the hour, and the bonus lock kept us from testing any of them.
- Rainbet's chat bot told us withdrawals are typically processed within 15 minutes. Our coins landed 34 minutes after our last bet.
- Gamdom's help center says most withdrawals are processed within 5 minutes to 1 hour.
- Roobet says it sends every withdrawal as soon as it is requested, but gives no arrival time, since that depends on the blockchain.
- Shuffle counts a withdrawal as instant only if it is approved and settled within one minute of the request.
Most “instant” claims describe the casino’s side only: approval and sending without a person checking. The network still needs its confirmations, and an exchange may wait for more before it shows the coins.
How to Withdraw From a Crypto Casino, Step by Step
Crypto casino cashiers work in much the same way, and most problems start before you press the button. On the casino side, it takes six steps:
- 1Clear anything that locks your balance. Wager your deposit at least once if the terms ask for it, and finish or cancel any active bonus.
- 2Open Withdraw in the cashier and pick the coin. Many crypto casinos show your balance in dollars and convert it into the coin you choose.
- 3Choose the network your wallet uses for that coin. Jack.com's cashier listed USDT alone on 5 networks, and coins sent on a network your wallet does not support can be lost.
- 4Paste your address from your wallet's Receive screen, then check the first, middle and last characters.
- 5Read the minimum and the fee line before you submit. Rainbet took a flat $2.36 on USDT over TRON, while Jack.com showed no fee and paid the full amount.
- 6Confirm and track the status. Note the TXID once the casino shows it, so you can follow the transfer on a block explorer.
At Jack.com, our request went through with no email or 2FA code, then showed “Processing” until the coins landed 56 minutes later. Its confirmation screen showed a shortened address that did not match our wallet, yet the payout still arrived in the right place.
So check the address you pasted into the form itself, not only the summary screen. The wallet side of the job, from getting the address from a wallet you control to memo tags for exchange addresses, has its own guide.
Which Crypto Is Fastest to Withdraw?
Once the casino has approved a withdrawal, the coin and network decide how long the last step takes. Three common options are quick, and one is slow:
- USDT on TRON: confirms in about a minute, and both of our timed withdrawals used it. The catch is the network cost, which a casino may pass on as a flat fee.
- Solana: SOL, USDT and USDC confirm in seconds, for a network fee under a cent.
- Litecoin: a new block about every 2.5 minutes, also for a fee under a cent.
- Bitcoin: the slowest, with a block about every 10 minutes. BitStarz's own payout data puts a typical bitcoin cashout at 7.3 minutes from request to wallet, against 2.6 minutes for USDT and ETH.
Even the slowest of these is rarely what you are waiting for. A TRON transfer confirms in about a minute, so nearly all of the 56 minutes in our Jack.com test was the casino processing the request.
Picking a fast network still helps, mainly to keep the fee down. Our deposits guide has network fees and speeds compared on 9 networks.
Withdrawing to an Exchange or a Card
Where the coins go next matters as much as how fast they get there, and you have three usual routes:
- Your own wallet: the simplest route. You can send the coins on to an exchange later, from an address you can prove is yours.
- An exchange account: works if the exchange supports the network, but its rules on gambling can lead to questions or a hold on coins that arrive straight from a casino.
- A card: Stake, Roobet and Winz.io pay out to cards directly, each with its own conditions. Jack.com's cashier also shows a Withdraw to Card option, which we have not tested.
Players in the EU have one more rule to know. Since 30 December 2024, an EU exchange receiving more than €1,000 from a self hosted address, which includes a casino’s wallet, must assess whether that address belongs to you.
Sending to your own wallet first, then on to the exchange, avoids that question. For the steps from coins to cash on a card, see our guide to getting winnings back to your card.
Why Is My Crypto Casino Withdrawal Pending?
A pending withdrawal has not left the casino yet, so the reason sits on the casino’s side. These are the nine usual causes, each with what to do:
- 1A first or large withdrawal is under review. Many casinos check these by hand before they pay. Give it a few hours, then ask support whether a review is running.
- 2Your deposit was not wagered. All three casinos we tested want each deposit bet at least once before a withdrawal, an anti money laundering rule set out in Rainbet's help center and Jack.com's terms, and confirmed by BitStarz support. Stake calls a withdrawal with no bets in between invalid.
- 3An active bonus locks your balance. At BitStarz, a 40x bonus locked our whole balance, deposit included, so nothing was withdrawable. Cancelling the bonus frees your cash, but BitStarz support told us it also removes any winnings made with the bonus.
- 4The amount is under the minimum. Minimums change with the coin and network: 10 USDT on TRON at Jack.com but 50 on Ethereum, and 50 USDT at BitStarz, which our locked balance was also below.
- 5You reached an ID check. Curaçao's rules require ID once your deposits and withdrawals reach 4,000 guilders, about $2,235, and any casino can ask after a big win. Send the documents through the casino's verification page.
- 6The amount is above the casino's limit. Large withdrawals can wait for a manual approval, and Jack.com's terms pay anything over a method's limit in instalments.
- 7Your wallet is being screened. Curaçao now tells its licensees to screen the destination wallet before they send, and to refuse coins linked to mixers. Withdrawing to the wallet you deposited from keeps this simple.
- 8A security step is unfinished. An unconfirmed email or 2FA code can stop a request, and BC.Game holds withdrawals for 24 hours after any password change.
- 9Something is wrong at the casino. A wallet waiting to be topped up, maintenance or a hack can pause every withdrawal at once. If other players report the same delay, the problem is not your account.
Bonuses work in different ways, and our guide explains whether you can withdraw your deposit with an active bonus under each type. If the hold is an ID check, see what happens when a withdrawal is held for KYC.
The wallet screening rule comes from Curaçao’s crypto policy guideline for online gaming operators of June 2026, which gives licensees until June 2027 to put it fully in place. For problems on the casino’s side, our tracker of crypto casino hacks that froze withdrawals shows how past cases ended.
Pending, Processing, Completed: What Each Status Means
The status in your transaction history tells you which side the withdrawal is on. The names vary by casino: Gamdom’s run from Processing and Queued to Sending, Sent and Confirmed, while Jack.com showed only “Processing” until our coins arrived.
| Status | What It Means | Coins on the Blockchain? | What to Do |
|---|---|---|---|
| Pending | Your request is waiting for the casino to approve it | No | Check the nine reasons above |
| Processing or Queued | Approved or still being checked, and waiting to be sent | Not yet, in most cases | Ask support if nothing has moved after a few hours |
| Sent or Completed | The casino has sent the coins and should show a TXID | Yes | Look the TXID up on a block explorer |
| Confirmed | The network has confirmed the transfer | Yes, and it is final | Check your wallet is on the same network |
| Rejected or Cancelled | The casino refused the request, or it was cancelled | No | The money should be back in your casino balance; ask support why |
The TXID, also called the transaction hash, is your proof. Paste it into the explorer for the network, such as Tronscan for TRON, mempool.space for Bitcoin or Etherscan for Ethereum, to see whether the coins have left the casino and where they went.
Can You Cancel or Reverse a Crypto Withdrawal?
Only while it is still pending, and only if the casino gives you a cancel button. Once the coins are sent, the transfer is final, and nobody can pull it back, not even the casino.
That cancel button has a catch, known as a reverse withdrawal: the money lands back in your balance, where it is easy to play again. The UK Gambling Commission banned the option for all its online licensees from 31 October 2021, but offshore crypto casinos are not bound by that rule.
Tip: once you have asked for a withdrawal, leave it alone. A payout you cannot easily cancel protects you on the nights a session goes badly.
Deposit limits and time outs help more than any cancel button, and our page on setting limits before you play shows where to find them.
How to Avoid a Pending Withdrawal Next Time
Most holds can be prevented before you deposit. These habits cover the causes the fixes above do not:
- Make a small test withdrawal first, so any first withdrawal check happens on a small amount.
- Set up 2FA and confirm your email days before you need to cash out, and avoid changing your password just before a withdrawal.
- Decide on the bonus before you deposit. At BitStarz, the bonus was already switched on in our deposit screen, so switch it off if you want to withdraw freely.
- Withdraw to the wallet you deposited from, on the same network.
If you do take a bonus, our guide on how bonus wagering is counted shows what you will need to bet before anything unlocks.
Crypto Casino Withdrawal Fees
A crypto withdrawal can cost you in more than one way, and a cashier rarely lists every charge in one place. Each fee type below comes with what we met in our tests:
| Fee | How It Works | What We Saw |
|---|---|---|
| Flat withdrawal fee | A fixed amount taken from what you withdraw, often to cover the network cost | Rainbet took $2.36 on USDT over TRON |
| No fee | The casino pays the network cost itself | Jack.com paid our full amount, and BitStarz showed a 0.00 fee |
| Fee for low wagering | A processing charge if you withdraw before betting your deposit a set number of times | Jack.com’s terms allow one under 3x, but none was charged to us |
| Conversion rate | Your balance shows in dollars and is converted into the coin you withdraw | Rainbet converted our balance into USDT at exactly 1 to 1 |
A flat fee hurts most on small withdrawals. Rainbet’s $2.36 was 9% of our cashout, and it would be 15.7% of a withdrawal at its $15 minimum.
Jack.com’s 3x clause is worth knowing too. Its terms let it charge processing costs, at its own discretion, when your bets since the last deposit add up to less than 3 times that deposit, yet we cashed out after betting roughly twice ours and paid nothing.
Tip: with a flat fee, one larger withdrawal costs less than several small ones. At the fee we paid at Rainbet, two withdrawals of $50 would cost $4.72, against $2.36 for one of $100.
Fees also change with the coin and network you pick, and our page on USDT casinos and the fee on each network compares the options.
Withdrawal Limits and Minimums at Crypto Casinos
Every casino sets a minimum withdrawal for each coin, and some set a maximum. The minimum matters most on small balances, where a flat fee also bites. Our three tests and Stake’s help center give these figures:
| Casino | Minimum in USDT | Minimum in BTC | Fee on USDT | Maximum |
|---|---|---|---|---|
| Rainbet | $15 | Not checked | $2.36 on TRON | None, says support |
| Jack.com | 10 on TRON, 50 on Ethereum | 0.0001 BTC | None | No figure; amounts over a method’s limit paid in instalments |
| BitStarz | 50 | 0.0004 BTC | 0.00 | Per transaction limits, no daily or monthly cap |
| Stake | 2.5 | 0.000025 BTC | 1 USDT | None |
The minimum can change with the network as well as the coin, as Jack.com’s two USDT figures show. The withdrawal screen shows the current figure, so check it there before you play your balance down.
Large Withdrawals and Instalments
A large win is where limits start to matter. Rainbet and Stake publish no maximum and BitStarz has no daily or monthly cap, but Jack.com’s terms pay anything over a method’s limit in instalments, and Stake warns that large amounts can need a manual review.
Three steps make a big cashout smoother:
- 1Ask support for the limit on your coin before you request, so a large amount is not stuck waiting for approval.
- 2Have your documents ready. A big withdrawal is a common trigger for an ID check.
- 3Check the caps in the terms. Jack.com, for example, caps a sportsbook ticket at $150,000, with more for VIPs on request.
If you regularly play for large amounts, our list of casinos with higher withdrawal limits compares the sites that suit bigger balances.
How Much Can You Withdraw Without ID?
None of the casinos we tested publishes a fixed amount you can withdraw without ID. Rainbet and Jack.com both paid us without asking, but their terms, like most, keep the right to ask at any time:
- BitStarz: no ID needed to play, but verification can be asked for at its discretion.
- Gamdom: ID is not required to play, deposit or withdraw unless its team asks, and completing a withdrawal is one of the moments it may.
- Jack.com: its terms let it ask for documents at any time and keep winnings if you cannot verify, while returning deposits.
The one hard number comes from the regulator: the 4,000 guilder Curaçao threshold covered above, about $2,235 in deposits and withdrawals. Our no KYC page shows where each no KYC casino asks for ID in practice.
Withdrawal Stuck or Not Received? What to Do
A withdrawal that has not arrived is either still at the casino or already on the blockchain, and the fix depends on which. Work through these steps in order:
- 1In the first hour, wait. Most payouts land within the hour, and a first withdrawal may get a manual check.
- 2Check the status and the TXID. Pending or Processing means the coins have not left the casino, so go back to the nine reasons above.
- 3Completed but nothing in your wallet? Look the TXID up on the network's explorer. If it shows your address, the coins have arrived on chain and the hold up is on the receiving side.
- 4After 24 hours with no movement, open a ticket. Give your username, the amount, coin, network, request time and any TXID, by email so you keep a written record.
- 5Escalate in writing if support cannot fix it, through the casino's complaints process and within its deadline. Jack.com's terms, for example, give you 2 months.
- 6Go to the regulator once the casino's own process is over, using the license number in the site's footer.
When the explorer shows your address but your wallet shows nothing, the network is usually the reason. Ethereum, BNB Smart Chain and Polygon share one address format, so coins sent on the “wrong” one of these normally sit at the same address on the other network, and adding that network in a wallet you control will show them.
An exchange address is different, so ask the exchange first. If the explorer shows an address that is not yours, check the one you pasted in the casino’s history: a transfer to a wrong address cannot be reversed, by the casino or anyone else.
If the coins have still not left the casino after a day, a manual review is the likely reason. João Mourato, our Head of iGaming Product, has worked in the industry since 2014, including on the operator side:
“When a withdrawal is held for review, the payments team checks that the money goes back to the same account the deposit came from, that the account is verified with correct details where KYC is required, and that it does not share an IP address or device with other accounts. After a big win, they also look at whether it was won fairly, or through something like bonus abuse.”
João Mourato, Head of iGaming Product at VIP-Grinders
If the casino’s own process does not solve it, our licenses guide explains complaining to the casino’s regulator. If the casino has closed your account instead, see what happens to your balance if your account is closed.
If you would rather not chase a payout at all, start where we already have: our list of crypto casinos we have tested shows the sites we have checked with real deposits and withdrawals.
Frequently Asked Questions
How long does a crypto casino withdrawal take?
Usually under an hour. The blockchain moves the coins in seconds to minutes, so most of the wait is the casino approving your request. Our timed USDT withdrawals on TRON arrived 34 minutes after our last bet at Rainbet and 56 minutes after the request at Jack.com, with no ID asked.
How do I withdraw from a crypto casino?
Open Withdraw in the cashier, pick the coin and the network your wallet uses, and paste the address from your wallet’s Receive screen. Check the minimum and the fee line, then confirm. Make sure your deposit has been wagered at least once and no bonus is active first, or the request can be held.
Why is my casino withdrawal still pending?
A pending withdrawal has not left the casino yet. The usual causes are a manual review of a first or large withdrawal, a deposit not yet wagered, an active bonus, an amount under the minimum, an ID check, wallet screening or an unfinished security step such as 2FA. Give it a few hours, then ask support which one applies.
Can I cancel a crypto casino withdrawal?
Only while it is still pending, and only if the casino offers a cancel button. Once the coins are sent on the blockchain, the transfer is final and nobody can reverse it. The UK banned the option for its licensed casinos in 2021, because a cancelled withdrawal is easy to play away.
Do crypto casinos charge withdrawal fees?
Some do and some do not. Rainbet took a flat $2.36 network fee on our USDT withdrawal over TRON and Stake lists 1 USDT, while Jack.com and BitStarz showed no fee. A flat fee costs most on small withdrawals: Rainbet’s would be 15.7% of a $15 withdrawal.
Is there a withdrawal limit at crypto casinos?
Every casino has a minimum, which changes with the coin and network, such as 10 USDT on TRON at Jack.com and 50 at BitStarz. Rainbet and Stake say there is no maximum, while Jack.com pays amounts over a method’s limit in instalments. A large withdrawal can also trigger a manual review or an ID check.
Why do I have to wager my deposit before I can withdraw?
It is an anti money laundering rule, so a casino cannot be used to move coins in and straight back out. Rainbet, Jack.com and BitStarz all ask you to bet each deposit at least once, and Stake treats a withdrawal with no bets in between as invalid. The rule applies even when you take no bonus.
The casino says my withdrawal is complete but nothing arrived. What now?
Look up the TXID on the network’s block explorer. If it shows your address, the coins have arrived and the hold up is on the receiving side, often a wallet or exchange that is not showing that network. If it shows another address, check the one you entered, since a transfer to a wrong address cannot be reversed.